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Simply contact us through the contact us form on our web site, through email or telephone. You can also make a request through the "request a quote" tab on our web site. Once we receive your request, one of our project coordinators will contact you and obtain the basic information regarding your requirement, if you have not already done so. We will then send a quotation to you by email.
Absolutely not! The quotation is issued 100% free of charge without any obligations from your end. We do not take any sensitive information such as credit card details to issue the quote.
Since your project needs some analysis, it might take up to 2 working days before we issue a quotation. However, we get back to our clients seeking a quotation, usually within one working day.
The estimate is generated according to the initial information provided by the client. If the initial information provided, is incomplete or if the project is different from the one discussed initially, the quotation price may change. However, this issue will be clarified in the information gathering/project analysis stage.
Our experienced project coordinators will help you to set up your goals and define your project. Nevertheless, it is recommended that you engage in some research to be aware about the viability and possibilities regarding your proposed project.
You can accept the quotation by clicking on the 'accept' button, so that we may contact you and proceed with your project. If you wish to add or remove any features you may request for another quotation.
Yes, you may add or remove features later on. However, the possibility depends on the platform that has been used to create your project. You may be charged additionally according to the extra man hours spent, on features which have not been included in the quotation, initially.
The first/advance payment is required initially, before we begin work on the project.
An advance payment of 50% of the total estimate value is required, prior to beginning work on your project. However, we have introduced the 'Loyalty Customer Discount' through which you can obtain a discount of up to 25% of the total value. This discount scheme is applicable to clients who opt to make the full payment initially, at the beginning of the project.
If you live in the locality of one of our offices located in Sri Lanka or Europe, you may make a direct payment. We also accept payments via credit card and cash/cheque deposits to our bank account.
It is a discount of up to 25% of the total estimated value. This discount can be obtained by paying the full payment initially, at the beginning of the project.
A dedicated project coordinator will start an information gathering session with you. This requires a direct or online discussion. It is important that you are as descriptive as possible regarding your requirements as this will assist us to create your web site to best suit your unique preferences and needs.
The balance 50% payment should be paid once the web site is finalized and ready to go online. Once this payment is done we will upload the web site to your registered URL. However, if you have already obtained the 'Loyalty Customer Discount' by paying the relevant amount initially, you need not make any other payments, unless if you have obtained additional features which had not been mentioned in the initial estimate.
No, absolutely not. Charges may be applicable only if you have requested for features /services which have not been mentioned in the initial estimate.
Yes. The domain registration and hosting is provided free of charge during the first year. These charges are only applicable from the second year onwards.
Will I be informed regarding the domain renewal and hosting charges
Yes. We will be informing you regarding the above charges one month prior to the domain expiry date.
A dedicated project coordinator will hold a discussion with you and obtain your ideas, preferences and requirements regarding the project. Based on this initial discussion, our designers will create a "mock-up" of your proposed web site.
During the initial discussion with our project coordinator, it is important that you are as descriptive as possible regarding your requirements as this will assist us to create your web site to best suit your unique preferences and needs.
It is a screen shot/image showing how the home page, contact page and inner pages of your web site will appear after finalization. Please note that the animations, buttons and links on the mock-up will not work, as it is only an image.
You will be provided up to 2 free mock-ups.
Since it is a creative process and requires a significant number of man-hours, we are compelled to charge for any additional mock-ups.
Your project coordinator will guide you regarding the features/modules that can be integrated into your web site, which will help you benefit the most, commercially.
Once you inform us that you are satisfied with the mock-up, our developers will begin to develop your web site. During this time period, you will be given frequent updates on the progress of your project.
The time duration will depend on the complexity of your web site, the platform that is used and the features that are included ect. However, at the initial stage of the project, you will be given a milestone chart showing the deadlines implemented in order to complete each phase of the web site.
You will be given updates regarding the progress of your project, at frequent intervals.
Yes. Either the web site will be uploaded to an online model site through which you can view the completed work or you will be allowed to view the work already done, at different milestones.
This would not be possible. Once the mock-up is approved by you and the main structure of the web site has been developed, we are unable to change it. If you wish to change the structure, a separate mock-up will have to be created for which additional charges will apply. As we create fully customized web sites according to your unique needs it is important that you predetermine the structure that you wish to have, prior to the commencement of the project.
Once your web site is completed, we will upload it onto one of our model sites through which you can test it.
Firstly, you should select a domain name of your choice, which we will obtain for you through relevant domain registrars. Next you need to select a hosting package, for which our technical officers will be happy to help you. Hosting will be provided free of charge during the first year. Once you have your domain name and hosting package, you are ready to make your site go live.
You can select a domain name of your choice. Our staff will let you know whether it is available for purchase. Once you have decided on a suitable domain name we will obtain it for you.
Hosting will be provided free of charge during the first year. Annual hosting charges apply from the second year onwards. The value will depend on the hosting package selected by you or according to the requirement during the first year.
We will upload your web site to your registered Domain name, create email accounts and complete the finalization process within 2-3 working days.
Yes, we provide professional hosting as well as domain registration services.
We provide hosting free of charge during the first year. Annual hosting charges apply from the second year onwards.
You may decide on a package based on the information we provide regarding the number of visitors/ traffic to your web site, or you may opt for on-demand hosting.
On-demand hosting is when we monitor the traffic to your web site during the first year and bandwidth usage and allocate the most cost effective package based on that information, from the second year onwards.
Yes, we provide private email facility to all clients who host their web site at Inzunet. We also provide other useful features like auto reply, auto forwarding, web email access as well as the facility to couple your web mail account with a gmail or yahoo account.
Well, it depends on the hosting package that you select.
Yes, of course. You can select email@example.com
Once uploaded and hosted your web site will remain unchanged. However, annual domain renewal and hosting charges need to be paid prior to the domain expiry date.
If your web site does not include a CMS- content management system (through which you can update the contents of your web site) our technical support staff will be happy to make the relevant changes. However, charges may apply accordingly. For predetermined changes at frequent time intervals, a discount scheme may be provided.
We have two options to cater to your requirement. We recommend that a CMS be integrated into your web site to convert it into a 'do-it-yourself' system. If not, you may arrive at an agreement with us for a special discounted price to carry out changes at specific time intervals, for a pre-agreed time period.
All our web sites and applications are hand-coded and we do not use web templates unless requested by the client. Our sites are coded by highly qualified web engineers according to w3c standards and all coding is search engine friendly.
We provide a satisfaction guarantee that all features requested by you will work properly. During the testing period, before finalization of the project the site will be tested thoroughly and all bugs will be fixed before going online.
Inzunet supports all clients at any point. You can communicate with us through the contact details mentioned in our contact us page.